Terms and Conditions
1) Delivery is free on orders of £50 or more, within our stated delivery area see our delivery page for details of this area.
2) Delivery of logs (firewood) is made using a tipping pickup, or for larger loads a tipping trailer. All deliveries will be tipped as close to the buyers property as we can get.
3) All other products eg. Coal and briquettes will be put where the buyer wants them, however we reserve the right to refuse this service on the grounds of health and safety, or where we are at risk of damaging property by doing so.
4) Once ordered we will contact you stating the date and the two hour window you can expect your goods within. This will be within 3 working days of the order(excluding the day of order), however during busy periods this may be extended.
5) If you do not respond to our email, we will take this as agreeing to the stated delivery date and time.
6) If a customer is not home when we deliver the goods will be left in what we deem to be a safe place, however the safety of the goods is not guaranteed. If there is no obvious safe place then the customer will need to arrange an alternative delivery date at a charge of £20
Returns ,Refunds and Cancellations
7) Problems with goods must be notified at the time of delivery, or within 12 hours if the customer chooses not to be present, we cannot be held responsible for goods which have been left in the rain, and these are not covered by our refund policy. Issues concerning the volume of goods delivered must be raised before the goods are unloaded as the delivery vehicles are the measure. See what is a cubic metre for details. Customers choosing not to be present at delivery are accepting that our stated volumes are correct. In the event of any dispute not covered by the points above leading to the goods being returned to Leadbeater Services Ltd. A full refund will be issued.
7a) 24 hours notice must be given to cancel or postpone an order after this a fee of £20 will be charged.
8) By accessing and using this website you are agreeing to the terms and conditions
9) These terms and conditions may be changed at any time without giving prior notice.
10) You use the website at your own risk.
11) As far as the relevant laws allow, we do not guarantee that:
a. there will be no problems with how you use the website; or
b. the computer or server you use to log on to the website is free of viruses or other harmful programs.
Limits to our liability
12) Under no circumstances will Leadbeater Services Ltd. The operator of this website, or any of their employees, officers or agents, or any other organisation involved in creating, producing, maintaining or distributing the website be liable for any loss of:
a. profits.
b. business or business opportunities.
c. savings you expect to make.
13) If we do not keep to these conditions, they will only be liable for losses you have suffered as a direct result. We are not liable to you for any other losses whether such losses are because we have not kept to our obligations or contract, because of something we have done or not done in negligence, due to defamatory statements or liability for a product or otherwise as a result
a. any mistake, fault, failure to do something, missing information, or virus on the website or if it does not work properly because of incidents outside of our control such as (but not limited to) interruptions to communication and networks and circumstances beyond our control;
b. theft, destruction of information or someone getting access to our records, programs or services without our permission.
14) These conditions make up the whole agreement between you and us in how you use the website. If a court decides that a condition is not valid, the rest of the conditions will still apply.
15) The laws of England and Wales apply to your use of the website and these conditions. We control the website from within the United Kingdom. However, you can get access to the website from other places around the world. Although, these places may have different laws from the laws of England and Wales, by using the website you agree that the laws of England and Wales will apply to everything relating to you using the website and you agree to keep to these laws. We have the right to take you to court in the country you live in.
2) Delivery of logs (firewood) is made using a tipping pickup, or for larger loads a tipping trailer. All deliveries will be tipped as close to the buyers property as we can get.
3) All other products eg. Coal and briquettes will be put where the buyer wants them, however we reserve the right to refuse this service on the grounds of health and safety, or where we are at risk of damaging property by doing so.
4) Once ordered we will contact you stating the date and the two hour window you can expect your goods within. This will be within 3 working days of the order(excluding the day of order), however during busy periods this may be extended.
5) If you do not respond to our email, we will take this as agreeing to the stated delivery date and time.
6) If a customer is not home when we deliver the goods will be left in what we deem to be a safe place, however the safety of the goods is not guaranteed. If there is no obvious safe place then the customer will need to arrange an alternative delivery date at a charge of £20
Returns ,Refunds and Cancellations
7) Problems with goods must be notified at the time of delivery, or within 12 hours if the customer chooses not to be present, we cannot be held responsible for goods which have been left in the rain, and these are not covered by our refund policy. Issues concerning the volume of goods delivered must be raised before the goods are unloaded as the delivery vehicles are the measure. See what is a cubic metre for details. Customers choosing not to be present at delivery are accepting that our stated volumes are correct. In the event of any dispute not covered by the points above leading to the goods being returned to Leadbeater Services Ltd. A full refund will be issued.
7a) 24 hours notice must be given to cancel or postpone an order after this a fee of £20 will be charged.
8) By accessing and using this website you are agreeing to the terms and conditions
9) These terms and conditions may be changed at any time without giving prior notice.
10) You use the website at your own risk.
11) As far as the relevant laws allow, we do not guarantee that:
a. there will be no problems with how you use the website; or
b. the computer or server you use to log on to the website is free of viruses or other harmful programs.
Limits to our liability
12) Under no circumstances will Leadbeater Services Ltd. The operator of this website, or any of their employees, officers or agents, or any other organisation involved in creating, producing, maintaining or distributing the website be liable for any loss of:
a. profits.
b. business or business opportunities.
c. savings you expect to make.
13) If we do not keep to these conditions, they will only be liable for losses you have suffered as a direct result. We are not liable to you for any other losses whether such losses are because we have not kept to our obligations or contract, because of something we have done or not done in negligence, due to defamatory statements or liability for a product or otherwise as a result
a. any mistake, fault, failure to do something, missing information, or virus on the website or if it does not work properly because of incidents outside of our control such as (but not limited to) interruptions to communication and networks and circumstances beyond our control;
b. theft, destruction of information or someone getting access to our records, programs or services without our permission.
14) These conditions make up the whole agreement between you and us in how you use the website. If a court decides that a condition is not valid, the rest of the conditions will still apply.
15) The laws of England and Wales apply to your use of the website and these conditions. We control the website from within the United Kingdom. However, you can get access to the website from other places around the world. Although, these places may have different laws from the laws of England and Wales, by using the website you agree that the laws of England and Wales will apply to everything relating to you using the website and you agree to keep to these laws. We have the right to take you to court in the country you live in.
